Minor scratches and broken chains shouldn’t keep you from wearing your favorite jewelry. We offer full-service repairs, from gem polishing to clasp replacement. We will repair any jewelry whether you bought it at our store or not. Ring resizing, clasp and chain repair, stone replacement, scratch removal, and watch repairs are just a few of the services we offer. Whether you need a simple repair procedure or full stone replacement, bring in your jewelry for a free repair estimate while you shop.
All repairs are done on-site. Standard turn around time is one week. Same day express service is also available.
What to Expect
Inspection
The first thing we do is inspect the condition of your jewelry with you under a microscope. This is easy for us both to see what repairs are needed.
Transparent Pricing
We will make a list of the necessary repairs and price it our with our standardized repair book.
It is impossible to quote a price without physically inspecting the item. Please don’t call for estimates. Text us a photo and we can give you a ball park estimate.
Payment is due at drop off
You will take a home a claim ticket with a detailed description and photo of your item.
For your security we insure and store every piece of jewelry that is left with us in our safe.
We take the utmost care to protect your belonging when in our care. Original claim ticket or photo ID required for pick up. NO EXCEPTIONS.
Warranty
We offer a one (1) year warranty on our repair work.
We are unable to offer a warranty on the following items:
· Hollow and/or worn jewelry
· Plating, finish or epoxy