The service was perfect. I worked with the owner and reset a diamond that was my Mother's. They had a wide selection of settings. I also had some repair work done on a diamond ring. Bottom line excellent pricing, and service. Don't go anywhere else. JF Jones is your best choice.
Occasionally I stop in, whether it's for a ring cleaning or I need a size adjustment, and they ALWAYS take care of me. I'm usually in awe when I walk in, but never overwhelmed. The selection is amazing, my ring is amazing, the people are just absolutely amazing. Mr. Jones does the best work in Rochester, hands down!
Best jewelry store in rochester
Have been treating me well for 30 years. Only store I buy jewelry fro. As they are honest and help me pick out good looking items and always have a great selection
I found this place through a tv ad. Very glad I did as we did not have a reputable jeweler to go to in town. Very impressed with the service, their products, and the prices. Will definitely be buying from here at holiday time.
Brought a few items in to be repaired. They replaced a small stone in a ring and reinforced the other stones. It was completed in less than a week. We also purchased a silver chain for a necklace that the chain broke. They replaced the chain and cleaned the pendant. I would go there again for repairs. They have a nice selection of jewelry in all levels of affordability.
Amazing service. Helpful staff, very very friendly. My ring was sized in one afternoon/same day. I couldn't be happier. My fiance was very happy with the help and advice he got while choosing the ring. Thank you so much
Can’t recommend Jf Jones Jewelers enough! Competitive pricing, no pressure sales and fantastic customer service set it apart from the big chain jewelry stores. They have the ability to keep a “wish list” on file your significant other can set up to make picking out an engagement ring much easier. We ended up buying our engagement ring and both wedding bands from JF Jones with no regrets. They made the process as easy as possible, were able to finance and even recommended a very affordable insurance company. They stand behind their jewelry and offer free cleanings and re-sizing with incredibly fast turn around. They truly add a personal touch to the overall experience. Don’t go anywhere else!
I've been coming here since Brittany's father ran the store. Great selection, wonderful pricing and fantastic service. Brittany and the staff here know you, great you by name and take an interest in your needs.
I've known the family for 20 years and will only use them for service and purchases.
I love this store. No pressure to buy, good prices and great service. Repair service is excellent. I have been going to JF Jones for years and would highly recommend them for all your jewelry needs.
Brittany and JF Jones always go above and beyond for my mom and I. I just received the most beautiful bracelet that Brittany helped my mom pick out for my birthday. Thank you JF Jones, we wouldn't do business with anyone else.
