Safe Shopping Options:

1. In Store Visit:

  • Walk-ins are welcomed
  • Appointments are recommended to reduce wait times.
  • Book Online: Click Here
  • or Text/Call 585-259-8151 to book an appointment 

2.  Shop Online-Shipped to You

  • Free economy shipping (3-5 business days)
  • Standard Shipping (2-3 business days)
  • Express Shipping (1-2 business days)
  • Store pick up recommended when possible

3. Shop Online- Pick up In Store

  • Choose “store pick up” at check out.
  • We will email you to arrange pick up
  • In-store and curbside pick up available

4. Virtual Shopping

  • We can facetime, chat on the phone, text or email and help you select the perfect gift!
  • We can check your/spouses wishlist
  • text/call 585-259-8151
  • email info@jfjonesjewelers

Exchange Policy

Two (2) Week exchange period

We know this year is a little different. If you are unable to make it in before the exchange deadline please contact us to make other arrangements


Final sale items:

  • Clearance
  • Special Orders
  • Custom
  • Installed
  • Altered
  • Worn
  • Damaged

Is Your Gift the Wrong Size?

Schedule an appointment to have it adjusted

JFJ Rings over $100- Free sizing up or down one size

JFJ Rings under $100- We will order the correct size when available

JFJ Watches- Free link adjustment while you wait!

Text/Call us with questions 585-259-8151

New JFJ purchases receive priority service!