
Safe Shopping Options:
1. In Store Visit:
- We are limiting entry to two customer’s at a time.
- Walk-ins are welcomed
- Appointments are recommended to reduce wait times.
- Book Online: Click Here
- or Text/Call 585-259-8151 to book an appointment
2. Shop Online-Shipped to You
- Free economy shipping (3-5 business days)
- Standard Shipping (2-3 business days)
- Express Shipping (1-2 business days)
- Store pick up recommended when possible
3. Shop Online- Pick up In Store
- Choose “store pick up” at check out.
- We will email you to arrange pick up
- In-store and curbside pick up available
4. Virtual Shopping
- We can facetime, chat on the phone, text or email and help you select the perfect gift!
- We can check your/spouses wishlist
- text/call 585-259-8151
- email info@jfjonesjewelers
Exchange Policy
Two (2) Week exchange period
We know this year is a little different. If you are unable to make it in before the exchange deadline please contact us to make other arrangements
NO REFUNDS
Final sale items:
- Clearance
- Special Orders
- Custom
- Installed
- Altered
- Worn
- Damaged
Is Your Gift the Wrong Size?
Schedule an appointment to have it adjusted
JFJ Rings over $100- Free sizing up or down one size
JFJ Rings under $100- We will order the correct size when available
JFJ Watches- Free link adjustment while you wait!
Text/Call us with questions 585-259-8151
New JFJ purchases receive priority service!